Refund, Return, & Cancellation Policy

Return, Refund & Cancellation Policy

We do not entertain a full money-back guarantee for purchases made on our website. If you are not satisfied with the product purchased from us, you can write to us at Your eligibility for a reimbursement or return will be informed within 14 calendar days of your purchase. After the 14-day period you will no longer be eligible and won't be able to receive a refund.

During SALE: No cancellations, no changes in number of items or order placed. You will not receive a refund if the order must be cancelled. If the item is discounted/on sale, we will not cancel the order.

Cancellation Policy

You may cancel your order before the product has been shipped. Unfortunately, an order cannot be cancelled once the product has been shipped to you. If you wish to cancel your order after having received the product, a refund is possible only if the product is unopened in the same condition as it was received in. Keep in mind however, that the shipping costs have to be borne by the customer. Your refund will be processed with 24-48 hours after your product has been received and inspected.

Refunds (if applicable)

Once your return is received and inspected, we will contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.

Address for Returns:

Send us an email at with the tracking details and send your item to: MPC Pharma, 30/21-A 10, Kottaram Tower, Udyogmandal P.O., Eloor Muncipality, Cochin – 683501. Kerala. (Include an invoice copy and your contact details)

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.